At Casino Mate, we have been online since the early 2010s, with hundreds of pokies plus table games and video poker. Our welcome offer is worth up to A$1,400 + 80free spins across your first four deposits. Create your account below to play Casino Mate in your browser.
Visa, Mastercard, Neteller, ecoPayz, bank transfer
Withdrawal limit
Shown in the cashier
Payout period
Neteller/ecoPayz instant once approved; bank 3–5 business days
Currencies
AUD
Number of games
Around 1,000 (estimates vary)
Best Slots
Wolf Treasure, Big Bad Wolf, The Wild Chase, Spinions Beach Party, Crystal Queen
Game portfolio
Pokies, jackpots, table games, video poker
Providers
IGTech, Quickspin, iSoftBet, Betsoft
Languages
English
Customer support
Live chat, email
Mobile Version
Browser only
Legal & Safety Status in Australia
Under the Interactive Gambling Act 2001 (IGA), it is an offence for operators to offer online casino games and pokies to people in Australia. The law targets operators, not players. Casino Mate is not licensed in Australia, because Australia does not issue licences for online casinos.
Licence status is unclear: independent reviewers report conflicting information, and Casino Guru says it is not aware of an official gambling licence for Casino Mate. Readers should check the site footer and the Terms before depositing.
The Australian Communications and Media Authority (ACMA) has blocked more than 1,800 illegal offshore sites since November 2019, so access to any offshore casino can change. There is no Australian regulator or dispute body for offshore casinos, and BetStop does not cover them.
Casino Mate Pros and Cons
Casino Mate suits players who enjoy Quickspin and IGTech pokies, a promotion on most days of the week and a loyalty program that grows with play. Our welcome offer spreads across four deposits, and the free spins carry zero wagering, per our banner. We are a weaker fit for players who need a clearly confirmed gambling licence, a confirmed phone line or crypto payments, so please read the Player Reviews section before you deposit.
Pros
Up to A$1,400 + 80 free spins across four deposits; the banner shows the spins as zero-wager
Weekly offers from Mon(ey)days to Now You See Me Sunday
Pokies from Quickspin, IGTech, iSoftBet and Betsoft in the browser
Mate’s Rewards loyalty program with personalised bonuses
Mobile lobby with game search and Mate’s Rewards progress
Cons
Licence status unclear (see section 3)
Listed as “terminated” on AskGamblers, where players allege delayed or rejected withdrawals
No native app, no confirmed phone line and no crypto in the payment table
Deposit and withdrawal limits only visible in the cashier
Security and Fair Play
Licensing and regulation. No licence is confirmed (see section 3). Casino Guru names Jacked Affiliates Ltd as the owner. Readers should check the site footer and the Terms for operator details, since there is no Australian dispute body to escalate a complaint to.
Data protection. The sources reviewed do not describe the site’s encryption standard. Before entering card or identity details, confirm the address bar shows HTTPS and that the domain is casino-mate.com. Clone and affiliate domains copy the brand, some with Australian-style names, so a page labelled Casino Mate AU or Casino Mate Australia may not be the official site. A unique password also helps.
Fair play and RNG. The pokies come from the studios listed in section 8, which publish default RTP figures. No independent RNG certificate for the casino itself is confirmed, and the version at the casino may differ from the provider default, so check each game’s info panel.
Identity checks. Documents are requested before withdrawals, as outlined in section 6.
Responsible gambling. Accounts are 18+ only. Deposit limits and self-exclusion are reported to be available; players can contact support for details.
How to Join Casino Mate
The Casino Mate sign up form asks for a few basic details, all entered on one page.
Open casino-mate.com and select the registration button.
Enter your email address or a username and choose a password.
Add your personal details and choose Australian dollars (A$) as your currency.
Confirm you are 18+ and accept the Terms and Conditions.
Make your first deposit to start the welcome offer; no bonus code is needed.
No agent or intermediary is required; registration happens directly on the site, and you can manage the account yourself from then on.
Verification. Identity checks take place before a withdrawal is processed, so uploading documents early can save time. Expect to provide:
a valid photo ID;
proof of address, such as a recent utility bill;
proof of the payment method you used.
To complete verification:
Log in and open your account area.
Find the verification or documents section, or follow the request from support.
Upload clear, uncropped images of each document.
Wait for confirmation by email or in your account.
Processing times for verification are not published, so allow some extra time before your first cashout. Once approved, withdrawals run through the cashier covered in section 9.
7. Casino Mate Bonuses and Promotions
Welcome Offer
Our welcome offer is worth up to A$1,400 + 80 free spins across your first four deposits, and our banner shows the free spins as zero-wager. Per-deposit amounts and wagering on bonus funds are set out in the bonus terms, so please check them before you opt in. Zero-wager means that any winnings from those spins are not tied to a playthrough requirement.
Term
Details
Total
Up to A$1,400 + 80 free spins
Deposits
First four
Free spins
80, zero-wager
Wagering on bonus funds
Per bonus terms
Minimum deposit
Per bonus terms
Code
None needed
Weekly Offers
The Casino Mate bonuses for returning players run on a weekly rhythm. Full terms for each offer are on our promotions page, so check them before you claim:
Day
Offer
Details
Monday
Mon(ey)days
40% up to A$200
Tuesday
The Perfect Match
Match offer
Wednesday
Surging Bonus Booster
25% match, or 50% with a deposit of A$150 or more
Weekend
The Weekender
Weekend offer
Sunday
Now You See Me Sunday
Hidden match offer revealed on Sunday
Tournaments
At the time of writing (November 2026), we are running these tournaments. Prize structures and eligible games are listed on each tournament page:
Tournament
Prizes
Providers
Dates
Lucky Boom
A$600,000 prize pool
Booongo, Playson
21 Sep 2026 – 7 Feb 2027
Thunder Joker
A$250,000 in prizes
Booongo, Playson
3–28 Nov 2026
Big Sunday Blast (Booongo and Playson) awards weekly prizes every Sunday from 7 June 2026 to 7 March 2027, and Movember Arena (BGaming) runs from 1 to 30 November 2026. Both list their prize pools in a different currency, so we leave the amounts out here; see the promotions page for current figures. Our New Game Releases section also highlights the latest additions.
Mate’s Rewards
Mate’s Rewards is our loyalty program. We describe it as “Exceptional, Unparalleled, UNLIMITED”, with new bonuses and more rewards. Your progress shows as a level bar in the mobile lobby, so you can see how your level is moving as you play.
Program
How it works
Rewards
Mate’s Rewards
Progress through levels as you play
Personalised bonuses and rewards; details in your account
Higher tiers
Reported to be by invitation
Not published
8. All Games & Software Providers
The lobby covers hundreds of pokies plus jackpots, table games such as blackjack, roulette and baccarat, and video poker. On the official mobile page, Casino Mate slots come from IGTech, Quickspin, iSoftBet and Betsoft, while tournaments feature Booongo, Playson and BGaming. Third-party reviewers also list Habanero, Relax Gaming, Tom Horn, Play’n GO and Games Global (Microgaming). Some studios reportedly restrict titles in Australia, so Casino Mate game availability may vary by region. A distinctive touch is the Mate’s Rewards level bar inside the lobby, which shows loyalty progress while you browse games.
A sensible Casino Mate strategy is to check RTP and volatility in each game’s info panel before you play. The five pokies below all appear in the official mobile lobby.
Wolf Treasure
An IGTech pokie built around Hold & Win style respins with Mini, Major and Mega jackpots.
Feature
Details
Type
Pokie
Provider
IGTech
Volatility
Medium-high
RTP
~96% (see game info)
Key feature
Hold & Win style respins with jackpots
RTP note
Default RTP published by the provider; the version at the casino may differ
Big Bad Wolf
Quickspin’s fairy-tale pokie, where wins cascade and the wolf can blow down the pigs’ houses during free spins.
Feature
Details
Type
Pokie
Provider
Quickspin
Volatility
Medium
RTP
97.34%
Key feature
Swooping Reels and Blowing Down the House free spins
RTP note
Default RTP published by the provider; the version at the casino may differ
Default RTP published by the provider; the version at the casino may differ
Spinions Beach Party
A Quickspin title with cascading wins and a bonus round.
Feature
Details
Type
Pokie
Provider
Quickspin
Volatility
Medium
RTP
See game info
Key feature
Cascading wins and a bonus round
RTP note
Default RTP published by the provider; the version at the casino may differ
Crystal Queen
A wintry Quickspin pokie that centres on a re-spin feature with wilds.
Feature
Details
Type
Pokie
Provider
Quickspin
Volatility
Medium
RTP
See game info
Key feature
Re-spin feature with wilds
RTP note
Default RTP published by the provider; the version at the casino may differ
9. Casino Mate Payment Methods
The methods shown depend on your region, and the full list appears on the Deposit page after login. No crypto options appear in the payment table. Instadebit and Interac Online are also listed, but these are Canadian methods, so the list you see may differ.
Method
Deposit
Withdrawal
Speed
Limits
Fees
Visa / Mastercard
Yes
No
Instant deposit
Shown in the cashier
Not stated
Neteller / ecoPayz
Yes
Yes
Instant once approved
Shown in the cashier
Not stated
Bank transfer
No
Yes
3–5 business days
Shown in the cashier
Not stated
Neosurf / CASHlib
Yes
No
Instant deposit
Shown in the cashier
Not stated
9.1 How to Deposit
Deposits by card, e-wallet or voucher are credited instantly once confirmed.
Use your Casino Mate login details to sign in.
Open the cashier and choose a method.
Enter the amount and confirm.
9.2 How to Withdraw
Complete verification first (see section 6).
Open the cashier and select Withdraw.
Choose Neteller, ecoPayz or bank transfer.
Enter the amount and submit the request.
Wait for approval, then for the payout time shown above.
10. Casino Mate Mobile App
There is no Casino Mate app in the App Store or Google Play. Instead, the mobile casino runs directly in the browser on phones and tablets, so nothing needs to be installed. The mobile lobby keeps the main game categories, a game search and the Mate’s Rewards level bar, and it carries the same studios listed in section 8. Categories make it easy to move between pokies, jackpots and table games on a smaller screen.
Feature
Mobile browser version
Devices
Phones and tablets
Operating systems
Not specified; runs in mobile browsers
Download needed
No
Game categories
Yes
Game search
Yes
Loyalty progress
Mate’s Rewards level bar
To play on mobile, open casino-mate.com in your browser. Sign in with your usual details to reach your account and the cashier. A home-screen bookmark gives one-tap access to the site, and it also helps you avoid clone domains that copy the brand (see section 5).
11. Customer Support
We offer two support channels:
Live chat. Use our live chat for questions about bonuses, verification or a pending withdrawal; check the chat window for current opening hours.
Email. For longer questions or documents, such as ID scans, you can also email us through the form on our Contact page.
Channel
Availability
Best for
Live chat
See chat window for hours
Quick account and bonus questions
Email (Contact page)
Response time not stated
Detailed queries and documents
No phone line is listed, so please use live chat or the form on our Contact page instead. Our support is offered in English, and German and French may also be available. If you want to set deposit limits or self-exclude, our team can help you with the details. For verification questions, please have the documents listed in section 6 ready before you contact us, so we can look at your request in one go.
12. Alternatives to Casino Mate
No online casino can hold an Australian licence, because Australian law does not provide licences for online casino games or pokies; the licensed options below are wagering or land-based services.
Casino
Bonus
Local licence
Key difference
Spinrise Casino
Up to A$5,555 + 257 FS over 3 deposits
No (offshore)
Licence holder and number shown in footer
Richard Casino
Up to A$5,000 + 500 FS over 5 deposits
No (offshore)
Larger package, 176-level loyalty program
TAB (Australian licensed wagering)
—
Yes
Sports and racing only; covered by BetStop
Land-based casinos (e.g. Crown, The Star)
—
Yes (state-licensed)
Casino games in person only
13. Player Reviews
Casino Mate reviews on the major sites are mixed: an “Above average” safety score on one site, and a terminated listing with payment allegations on another.
Casino Guru. Safety Index 7.6 on a 0–10 scale (“Above average”), checked in November 2026. Casino Guru states that, as far as it knows, Casino Mate does not hold an official gambling licence, and it lists 3 complaints in its database.
AskGamblers. The site lists Casino Mate as “terminated” and shows a player rating of 6.2/10 from 46 reviews. Its 13 complaints are mostly about payments: players allege delayed or rejected withdrawals, accounts locked after large wins, funds confiscated and the site going offline while withdrawals were pending. These are allegations, not findings.
Trustpilot. There is no meaningful Trustpilot profile for casino-mate.com.
The sources reviewed do not record specific player praise.
14. Responsible Gambling
Gambling is for adults 18+ only. Set a deposit limit and a time budget before you play, and treat any spend as entertainment. Free, confidential support is available from the National Gambling Helpline on 1800 858 858. BetStop, the national self-exclusion register, does not cover offshore casinos, so ask the site’s support team about self-exclusion instead.
15. FAQ
Is Casino Mate licensed?
No licence is confirmed. Reviewers give conflicting licence details, and Casino Guru is not aware of an official one (see section 3). No online casino can hold an Australian licence either, so there is no local regulator or dispute body to turn to if a problem arises. Before depositing, readers should check the site footer and the Terms and Conditions for operator or licence details, and weigh the payment allegations summarised in the Player Reviews section.
How do the welcome offer and free spins work?
The welcome offer (section 7) is spread over the first four deposits, and the official banner shows its 80 free spins as zero-wager, so winnings from those spins are not subject to wagering. Demo or Casino Mate free play modes are not confirmed in the sources. Per-deposit amounts, minimum deposits and wagering on bonus funds are all listed in the bonus terms, so check them before opting in. No bonus code is needed.
Which methods can be used to withdraw?
According to the general payment table, withdrawals are available through Neteller, ecoPayz and bank transfer; Instadebit, a Canadian method, also appears in the general table. Neteller and ecoPayz payouts are instant once the casino approves the pending request, while bank transfer takes 3–5 business days. Cards, prepaid cards and vouchers can only be used for deposits. The methods shown depend on the region, limits appear in the cashier, and verification (section 6) comes first.
What does Mate’s Rewards offer?
Mate’s Rewards is the loyalty program, promoted on the site as “Exceptional, Unparalleled, UNLIMITED”, with new bonuses and more rewards as players progress. A level bar in the mobile lobby tracks progress. Tier details are not published; rewards are personalised and shown in the account area, and some sources report that the higher tiers are by invitation only. It runs alongside the weekly offers and tournaments described in section 7, so regular players have several reward routes.
Can Casino Mate be played on a phone?
Yes, in the browser. There is no native app in the App Store or Google Play, and the mobile casino opens in the browser on phones and tablets. The mobile lobby includes game categories, a search tool and the Mate’s Rewards level bar, with the same studios as the desktop lobby. Operating system requirements are not specified. Game availability can vary by region, as some studios reportedly restrict titles, so the mobile lobby may not show every title.